The following employees were named Family Centers 2015 “Customer Service Ambassadors,” for consistently embodying Family Centers’ core values and providing exceptional service to both internal and external customers, according to a press release:
- Lisa Clifford, senior office manager
- Darian Jones, Greenwich Self Sufficiency program coordinator
- Regine Midy, Joan Melber Warburg Early Childhood Center teacher
- Katey Smith, Young Parents Program and Trauma Response manager
- Lauren Tierney, Stamford CARES program coordinator
As part of an agency-wide customer service initiative called CSI:FC (Customer Service Initiative: Family Centers), the annual Customer Service Ambassador Award honors employees who go above and beyond the call of duty to ensure customer needs are met, according to a press release.
“CSI:FC has had a profound impact on our agency culture since it launched last year,” said President Bob Arnold in a press release. “Our Customer Service Ambassadors’ positive approach and consistent use of Family Centers’ standards of excellence inspires us all.”
Family Centers is a private, nonprofit organization offering education and human services to children, adults and families in Fairfield County. More than 3,000 professionals and trained volunteers work together to provide a wide range of responsive, innovative programs.
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