NEW CANAAN, N.Y. -- New Canaan Police are warning residents to beware of an attempted fraud by someone who is acting as an Eversource or a CL&P representative in order to collect money illegally, according to the New Canaan Advertiser.
According to police, two New Canaan businesses notified them on Tuesday, April 13, about an attempted fraud by a person who identified himself as Eversource or a CL&P representative, said the New Canaan Advertiser.
According to Chief Leon Krolikowski, the called claimed that the businesses’ power bills were past due and that service would be shut off unless payment was made. Eversource said customers who are concerned about a call should contact the company at 1-800-286-2000, and to report the incident to local police at 203-594-3500, added the New Canaan Advertiser.
Eversource, who say they almost never make unsolicited visits to homes, offers the following tips for customers:
- Never provide personal financial or utility account information to any unsolicited individual, in person, on the phone, or online, even if the individual seems legitimate.
- Eversource would never ask you to purchase prepaid cards or make an immediate payment at a third-party location, like a grocery store. We have a very secure, protected billing system, and you have multiple, convenient options to pay your bills, including direct debit, check, credit card and cash.
- Customers who are scheduled for disconnection due to nonpayment receive written notice that includes the actions they can take to maintain service.
- All employees carry company-issued identification, and any electrical contractors working with us carry documentation explaining the nature and location of their work. Customers can always call us to verify this information.
- Eversource would never solicit door-to-door or over the phone on behalf of a specific competitive/alternate energy supplier.